PRIVACY POLICY

indoor rock climbing

At Skyren Climbing Center, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please feel free to contact us.

1. Information We Collect
We collect two types of information: personal information and non-personal information.

Personal Information: This includes information that you provide to us directly, such as when you make a reservation, register for a membership, sign up for a class, or contact us. Personal information may include your name, email address, phone number, billing address, and payment information.
Non-Personal Information: This includes data that is automatically collected when you visit our website, such as your IP address, browser type, and usage data. This information helps us analyze how our website is used and improve our services.

2. How We Use Your Information
We use the information we collect for the following purposes:

To provide and manage the services you request, such as booking classes or memberships.
To process payments and transactions.
To communicate with you about your account, bookings, and inquiries.
To send you marketing communications, promotions, and updates, if you have opted-in to receive them.
To improve our website and services based on your feedback and usage.
To ensure the security and functionality of our website and facilities.

3. Data Protection
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell or share your personal information with third parties, except as necessary to provide our services. This may include:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or fulfilling orders.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.

5. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files that are stored on your device and help us analyze website traffic, remember preferences, and improve our services. You can adjust your browser settings to control or disable cookies, but doing so may affect your experience on our site.

6. Your Rights
You have the right to access, update, or delete your personal information at any time. If you would like to make changes to your information, or if you wish to opt-out of marketing communications, please contact us using the details below.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy
Skyren Climbing Center reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the most recent update date will be reflected at the top of the policy.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email:
info@skyren.ink

Phone:
+1 747 256 6799

Address:
13022 Ventura Blvd, Studio City, CA 91604, United States

PRIVACY POLICY

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